Digital Platform for Car Wash Tunnels

The digitalization of vehicle wash systems at service stations presents significant challenges due to equipment heterogeneity, lack of interoperability between manufacturers, and reliance on proprietary solutions. The absence of a unified platform prevents operational optimization, limits integration with new payment methods, and reduces the potential to offer personalized services to customers.

In this context, our client — one of the leading energy companies with an extensive network of service stations — required a solution to centralize the management and operation of their car wash systems, overcoming the limitations of existing technologies. Leveraging our expertise in the digitalization of industrial infrastructures, we developed a cloud- and IoT-based platform that enables unified and efficient management of car wash equipment.

As an additional requirement, the solution needed to integrate with existing payment systems while enabling new modalities such as subscriptions or mobile payments, maintaining compatibility with traditional interfaces. The developed platform combines a cloud-based asset management solution with IoT Edge devices deployed at each station, allowing remote equipment control and real-time data collection.

Thanks to this platform, our client has achieved:

Centralized management: A single system that unifies monitoring and operation of all car wash equipment across their network.
Optimized availability: Real-time visualization of each machine’s status, enabling early fault detection and reducing downtime.
New payment options: Integration with mobile apps and loyalty systems, eliminating the need for traditional payment methods such as tokens or coins.
Advanced automation: Implementation of alarms and data analytics to optimize maintenance and improve service profitability.
Flexible expansion: Easy incorporation of new equipment and stations thanks to a modular and scalable architecture.
Secure and segmented access: Role-based permission management, facilitating operations for both internal staff and maintenance companies.

Currently, the solution enables the monitoring of hundreds of service stations and thousands of car wash units across multiple locations. This digital transformation has improved operational efficiency, reduced maintenance costs, and expanded the range of digital services our client can offer their users — positioning them at the forefront of modernization in the sector