Digitization of service stations for major oil companies

Service stations, integral parts of our daily routine, are undergoing a transformation driven by digital technologies, new mobility forms, and the energy transition. These places, valuable assets distributed geographically, are evolving from simple refueling points to diverse service centers and multimodal mobility hubs. This transformation involves the modernization and digitization of traditional systems such as car wash machines and in-store equipment, as well as the incorporation of new digital assets like electric vehicle charging points, automatic lockers, and solar panels. The technological challenges are considerable, given the technological heterogeneity that network managers must address. The capture of relevant data and the ability to act on various assets are presented as crucial differentiators in terms of operational efficiency, cost reduction, asset availability, revenue increase, maintenance optimization, and enhancement of contractor relationships. Owning data from its origin allows control over the value chain and operations monitoring, generating an improved customer experience, increased satisfaction, and an optimized commercial offer through digitization.

All of this would not be possible without deploying a technological architecture of data and services that enables these new capabilities at a network scale.

At Galeo, we have been working for years with leading oil companies in our country, assisting them in this energy and digital transition. Our services span the entire cycle of the necessary transformation chain. From designing architectures to build IoT platforms that enable bidirectional data flows (physical assets <-> service layers), to creating stacked data models ranging from raw data persistence to generating that semantic layer whose goal is to express in business terms all the complexity of the underlying information that navigates between physical assets and business applications or use cases. This has allowed network managers to build digital twins of the service station NETWORK and develop various use cases such as reducing energy consumption of refrigerators and freezers in station stores or enabling subscription models for car wash areas.

At Galeo, we have been able to develop everything from the Edge physical team that acts as an actuator between the washing machine and a payment terminal, to the public cloud platform that manages and orchestrates all elements from the customer login to the action on the machine.